1. Personal data
Personal data is information that can be used to find out your identity. This includes your name, address, postal address and telephone number. Information that is not associated with your identity (such as the number of users of a website) is not included. In principle, you can use our online offer without disclosing your identity.
When you visit our website or use our services, the device you use to access the page automatically transmits log data (connection data) to our server. Log data contain the IP address of the device with which you access the website or a service, the type of browser with which you access, the page you have previously visited, your system configuration as well as the date and time. The IP addresses are only saved insofar as it is necessary to provide our services. Otherwise the IP addresses will be deleted or anonymized. When you visit our website, we store your IP address for a maximum of 7 days to detect and defend against attacks.
When you request information, order e-books or make other inquiries, we will ask for your name and other personal information. It is up to you to decide whether or not to enter this data. We save your information on specially protected servers in Switzerland. After a corresponding examination, the EU Commission has certified that Switzerland has a level of data protection comparable to EU law. A data transfer from the EU to Switzerland is permitted under data protection law. Access to it is only possible for a few authorized persons. They are responsible for the technical, commercial or editorial support of the content and servers.
If the usage or traffic data is required for our services, it will be stored for a maximum of six months after the data has been collected. If the data is required to meet existing legal, statutory or contractual retention periods (e.g. invoices), this data will also be stored beyond this. However, this data is blocked and only accessible to a few authorized persons using passwords.
Right to object to the collection of data in special cases and to direct advertising (Art. 21 GDPR)
If the data processing takes place on the basis of Art. 6 Paragraph 1 lit. e or f GDPR, you have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data concerned, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims ( Objection according to Art. 21 Para. 1 GDPR).
If your personal data are processed in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will then no longer be used for direct marketing purposes (objection according to Art. 21 Paragraph 2 GDPR).
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You can contact us at any time at the address given in the legal notice. The right to restriction of processing exists in the following cases:
- If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the test, you have the right to request that the processing of your personal data be restricted.
- If the processing of your personal data happened / happens unlawfully, you can request the restriction of the data processing instead of the deletion.
- If we no longer need your personal data, but you need them to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of being deleted.
- If you have lodged an objection in accordance with Art. 21 Paragraph 1 GDPR, your interests and ours must be weighed up. As long as it is not yet clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.
If you have restricted the processing of your personal data, this data - apart from its storage - may only be allowed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest processed by the European Union or a member state.
2. Transfer of personal data to third parties
We only use your personal information for the purpose of our use. We do not pass the data on to third parties without your express consent. Insofar as we are obliged to do so by law or by court order, we will transmit your data to bodies entitled to receive information.
3. Use of cookies
Internet cookies are small data packages that are stored by your browser on your computer's hard drive. We use cookies on our website. Such cookies are necessary so that you can move freely on the website and use its features; this also includes access to secure areas of the website. For technical reasons, cookies are also necessary for the shopping cart to function when ordering from the shop.
Most browsers are set so that they automatically accept cookies. However, you can deactivate the storage of cookies or set your browser so that it notifies you as soon as cookies are sent.
These are cookies that are used by the Wordsoft CMS with which this website was created, depending on the modules used:
Name: user cookie, persistence: 365 days, description: logged in user
name: session_name, persistence: 15 minutes, description: session
name: wslanguage, persistence: 15 minutes, description: selected language
name: install_language, persistence: 15 minutes, description: language of the CMS installation
Name: ws_delayedPopup_ *, Persistence: 1825 days, Description: Show popup only once
4. Protection of minors
Children and persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians.
5. Links to other websites
Our online offer contains links to other websites. We have no influence on whether their operators comply with data protection regulations.
6. CRM (Worldsoft Business Suite) and newsletter
This website uses the Worldsoft Business Suite (WBS). The provider is Worldsoft AG, Churerstrasse 158, 8808 Pfäffikon, Switzerland. The Worldsoft Business Suite (WBS) is a CRM (Customer Relationship Management) with which data can be organized and analyzed.
If you send us your personal data via a web form or when placing an order, this data will be stored on the servers of Worldsoft AG in Switzerland. After a corresponding examination, the EU Commission has certified that Switzerland has a level of data protection comparable to EU law. A data transfer from the EU to Switzerland is permitted under data protection law.
We refer you to our data protection regulations before submitting your data. By submitting the data, you agree that we may collect, process and use your personal data within the framework of the legal regulations.
The purpose of use results from the context in which your data is transmitted. Your data will be used for the purpose for which it was originally collected. Example: If you order a product on our website, your data will be used to create and send the invoice and for any queries you may have.
Legal basis
The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.
Data analysis by the WBS
The WBS enables us to subdivide interested parties and customers using different categories (so-called tagging). The address entries can be broken down, for example, according to gender, personal preferences or customer relationship (e.g. customer or potential customer).
Storage period
The data you have stored with us will be stored until you withdraw your consent. After revoking your consent, your data will be deleted from our servers as well as from the servers of Worldsoft AG. For more information, see the data protection provisions of Worldsoft AG at:
www.worldsoft.info/5765 .
Newsletter data
With the Worldsoft Business Suite (WBS), among other things, the dispatch of newsletters can be organized and analyzed. The data you enter for the purpose of subscribing to the newsletter will be stored on Worldsoft AG's servers.
If you would like to receive the newsletter offered on the website, we need an e-mail address or telephone number for SMS, as well as information that allows us to verify that you are the owner of the specified e-mail address or telephone number and agree to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The processing of the data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted after you unsubscribe from the newsletter. This does not affect data that we have stored for other purposes (e.g. e-mail addresses for the members' area).
Data analysis by the WBS
When we send newsletters with the help of the WBS, we can determine whether a newsletter message has been opened and which links have been clicked.
The WBS also enables us to subdivide the newsletter recipients based on different categories (so-called tagging). The newsletter recipients can be classified according to gender, personal preferences (e.g. vegetarian or non-vegetarian) or customer relationship (e.g. customer or potential customer). In this way, the newsletters can be better adapted to the respective target groups. For more information, please visit :
www.worldsoft.info/5243/wbs
If you do not want an analysis by the WBS, you must therefore unsubscribe from the newsletter. We provide a link for this in every newsletter message.
This does not affect data that we have stored for other purposes (e.g. e-mail addresses for the member area, address details for invoicing).
7. Google Analytics
We use Google Analytics, a web analysis service from Google Inc. (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and the internet. In doing so, pseudonymous user profiles can be created from the processed data.
We only use Google Analytics with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. The IP address transmitted by the user's browser will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; Users can also prevent Google from collecting the data generated by the cookie and relating to their use of the online offer and from processing this data by Google,by downloading and installing the browser plug-in available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=de .
Mobile users also have the option of opting out for the storage of cookies:
Deactivate Google Analytics
Further information on the use of data for advertising purposes by Google, setting and objection options can be found on the Google website:
www.google.com/intl/de/policies/privacy/partners/ (data use by Google when using our partners' websites or apps)
www.google.com/policies/technologies/ads (use of data for advertising purposes)
www.google.de/settings/ads (manage information that Google uses to show you advertisements)
www.google.com/ads/preferences/ (Determine What advertising Google shows you)
8. Social media with Shariff module
The usual plug-ins from social media (shown as buttons on the website) transfer the user data to the social platforms (Facebook & Co) every time a page is accessed. Some of these plug-ins provide the social networks with information about your surfing behavior in this way. You don't have to be logged in or be a member of the network.
We use the Shariff module on our website. A Shariff button only establishes direct contact between a social network and you when you actively click on the share button.
In this way, Shariff prevents users from leaving a digital trace on every page they visit and improves data protection.
With the Shariff module you can like, +1 or tweet - the respective social network does not receive any more information.
Google+ plugin
Our pages use Google+ functions. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Collection and dissemination of information: You can use the Google+ button to publish information worldwide. You and other users receive personalized content from Google and our partners via the Google+ button. Google saves both the information that you have given +1 for content and information about the page that you viewed when you clicked +1. Your +1 can be displayed as a hint together with your profile name and your photo in Google services, such as in search results or in your Google profile, or in other places on websites and advertisements on the Internet.
Google records information about your +1 activities in order to improve Google services for you and others. In order to be able to use the Google+ button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also replace another name that you have used when sharing content via your Google account. The identity of your Google profile can be shown to users who know your email address or who have other identifying information about you.
Use of the information collected: In addition to the purposes outlined above, the information you provide will be used in accordance with the applicable Google data protection regulations. Google may publish summarized statistics about the +1 activities of users or pass them on to users and partners, such as publishers, advertisers or linked websites.
LinkedIn plugin
Our website uses functions of the LinkedIn network. The provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Each time you visit one of our pages that contains LinkedIn functions, a connection to the LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click on the "Recommend button" from LinkedIn and are logged into your LinkedIn account, LinkedIn is able to assign your visit to our website to you and your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or its use by LinkedIn. You can find more information on this in LinkedIn's data protection
declaration at: www.linkedin.com/legal/privacy-policy .
XING plugin
Our website uses functions of the XING network. The provider is XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany.
Each time you visit one of our pages that contains XING functions, a connection to the XING servers is established. To the best of our knowledge, personal data is not stored. In particular, no IP addresses are saved or usage behavior is evaluated. Further information on data protection and the XING Share button can be found in XING's data protection
declaration at: www.xing.com/app/share?op=data_protection .
9. Plugins and Tools
DISQUS - comment platform
This page uses the DISQUS platform for the comment function, for example on blog posts. DISQUS is an online public comment sharing platform where users can log in and create profiles to participate in conversations with like-minded people and enjoy an interactive experience.
If you write comments on blog posts and create a profile for them, use DISQUS. This means that your profile data and IP address will be transmitted to this company and stored on this company's servers in the USA. The provider of this site has no influence on this data transfer. You can avoid this by not creating a user profile at DISQUS.
The DISQUS data protection information can be found here:
https://help.disqus.com/terms-and-policies/disqus-privacy-policy
Google Web Fonts
This site uses so-called web fonts from Google for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using does not connect to the Google servers, but accesses the Worldsoft servers in Switzerland. Google has no knowledge that our website was accessed via your IP address. However, Worldsoft gains knowledge of your IP address when you use the website. The handling of your IP address is described in point 1, paragraph 2 of this data protection declaration.
The use of Google Web Fonts takes place in the interest of a uniform and appealing presentation of our online offers. If your browser does not support web fonts, a standard font will be used by your computer.
Google Maps
This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to and stored by Google on servers in the United States. The provider of this site has no influence on this data transfer. The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.
You can find more information on handling user data in Google's data protection declaration:
https://www.google.de/intl/de/policies/privacy/ .
YouTube
Our website uses plugins from YouTube, operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit.f GDPR.
Further information on handling user data can be found in YouTube's data protection declaration at:
www.google.de/intl/de/policies/privacy .
10. Contact
If you have any further questions about data protection, please contact us directly.
Training Centrum GmbH
Hard Turm Park
Förrlibuckstrasse 229
8005 Zurich
frank.troetschkes@training-centrum.ch
Your rights as a data subject
You can exercise the following rights at any time using the contact details provided:
- Information about your data stored by us and their processing,
- Correction of incorrect personal data,
- Deletion of your data stored by us,
- Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
- Objection to the processing of your data by us and
- Data portability, provided you have consented to the data processing or have concluded a contract with us.
If you have given us your consent, you can revoke it at any time with effect for the future.
You can contact the supervisory authority responsible for you at any time with a complaint. Your competent supervisory authority depends on the federal state or canton of your place of residence, your work or the alleged violation. A list of the supervisory authorities with addresses for Germany (for the non-public area) and Switzerland and Austria (European data protection officer) can be found at:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
